Partners

Customers, vendors, partner ledgers and the partner portal.

Overview

Partners is the shared directory of customers and vendors used across the whole system. Each partner carries roles, ledgers and dimensions, and a tokenized partner portal lets external partners view documents and submit requests without a login.

Key features

One directory

Customers and vendors in a single, role-tagged directory.

Partner ledger

Every invoice, bill and payment rolled into one ledger.

Portal

Tokenized /p/{token} portal for external, login-free access.

How to use it

1. Add a partner
Keep one directory of customers and vendors, tagged with the roles they play.
2. Transact
Invoices, bills and payments all roll up into the partner ledger for a running balance.
3. Open the portal
A tokenized /p/{token} portal lets a partner view their documents and submit requests with no login.
4. Reconcile
The partner ledger gives one clear view of everything owed to or by the partner.

Roles & permissions

Partners is shared across the whole system; in pickers the partner role is ordering-only and never a hard filter. Partner-portal staff notifications must never force channels — a standing compliance rule.

Questions about this module

Is a customer separate from a vendor?
No — one role-tagged directory; a single partner can be both.
How do partners access their documents?
Through a tokenized /p/{token} portal — no account or login needed.
Where do I see a partner’s balance?
In the partner ledger, which consolidates all their transactions.

Need help with Partners?

Open a support ticket and our team will assist you.