How can we help?
Browse a module’s user manual, find an answer, or submit a support ticket.
Browse by module
Every module has a full user manual — pick one to get started.
University Management SystemAdmissions, academics, learning, student finance, proctoring, support and the student & instructor portals.ERPlite CoreUsers, roles, branches, settings, media and system administration.SalesQuotations, sales orders, invoicing, deliveries and returns.PurchasingRFQs, purchase orders, vendor bills, landed costs and debit notes.InventoryStock moves, warehouses, lots & serials, valuation and adjustments.ProductsProduct catalog, variants, units, kits and pricing.AccountingChart of accounts, journal entries, currencies and financial reports.CRMLeads, pipelines, teams and customer relationships.Human ResourcesEmployees, attendance, leave, payroll and deductions.Point of SaleOffline-first register, cash management and receipts.PartnersCustomers, vendors, partner ledgers and the partner portal.Sales CommissionsCommission rules, calculation and employee settlement.MaintenanceWork orders, technicians, warranties and commissions.Ticketing & Help CenterSupport tickets, SLAs, categories and the help center.Workflow & ApprovalsApproval flows, steps and document routing.Website Builder (CMS)Pages, blocks, forms, blog, themes and the Design Studio.MarketplaceProducts, editions, licensing and the customer portal.ZATCA E-InvoicingSaudi e-invoicing: CSR, signing, QR and clearance.PlaygroundZones, attractions, QR tickets and entertainment POS.Law FirmClients, matters, hearings, powers of attorney, billable time, engagements and a client portal.SEOPage titles and descriptions, sitemaps, structured data, broken-link crawls, scores and keyword rankings.Media ObservatoryNews monitoring with AI analysis — entities, figures, story clusters, trends, alerts, signals and executive briefs.
Ways to get help
User manuals
Step-by-step guides for every module.
FAQ
Quick answers to common questions.
Open a ticket
Submit a request and get a tracked reply.
Contact us
Reach our team directly for anything else.
Frequently asked
Where do I find a module’s user manual?
Open “User guides”, then pick the module — each has a full manual with an overview, features and how-to steps.
Do I need an account to submit a ticket?
No — anyone can submit a ticket. You will receive a number to track it by email.
How does Product Support work?
Choose the “Product Support” topic and enter your license key or Envato purchase code — a valid, active license is required to submit.
How do I track an existing ticket?
Use the Track page with your ticket number and the email you submitted with.
Is the help center available in Arabic?
Yes — every page is fully bilingual. Switch languages from the header.